Privacy Policy

1. This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. 
2. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. 
3. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
4. Protecting your data is essential to us, and therefore your name and other information relating to you will be used in the manner set out in this Privacy Policy. We will collect information when necessary or if required and directly related to our dealings with you.
5. We will not sell, distribute or rent your personal information to third parties unless we have your permission or are legally required. We may use your personal information to send you promotional information about third parties that you may find interesting if you tell us that you would like this to happen.
6. You can request details of the personal information we hold about you, and If you want a copy of your information, please email us a request using our contact information.
7. If you believe any information we are holding about you needs to be corrected or completed, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
8. You have the right to request the deletion of your data under certain circumstances by contacting us.
9. If you have questions or concerns about our collection and use of your personal information, don't hesitate to contact the customer service team or write to us via Contact Us, available on all store pages.
10. We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have established appropriate physical, electronic, and managerial procedures to protect and secure the information we collect online.
11. We will retain your information for up to 8 years after the last time you interacted with us. We may retain your information for longer than 8 years if we are unable to delete it for legal, regulatory, or technical reasons.

      Cookies:

          Cookies are small text files stored on your computer or smartphone when you visit a Kaneen. These files contain specific information that helps the website remember your settings or                previous activities when you visit it again.

          Cookies are used for various purposes, including:

          Session management: They allow you to stay logged into the website and remember the data you entered, such as adding products to your shopping cart.

          Improving user experience: They enable websites to provide personalized content based on your preferences and behavior.

          Collecting analytical data: They help websites understand how users interact with their services, which aids in improving performance.

          Targeted advertising: They are used to deliver personalized ads based on your previous online activities.

          You can control or delete cookies through your browser settings, but disabling them may affect your experience on websites, as you might lose access to some important features like                   logging in or saving your preferences.

What we collect

We may collect the following information:

• • Name

  • Contact information including email address

  • Demographic information such as postcode, preferences and interests

  • Other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information
    

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.